Technical Support
Online Print Store™, BrandKit™, OPS Corporate Print™, OPS Fulfillment
Center™, eTracker™ and Instant Ignition™ are applications created
and hosted by The Sefton Group as an application service provider. Sefton provides
Full Service & Support for its hosted applications. This support includes email
and phone support for users of our hosted applications, continuous maintenance updates
to the hosted software applications and site database backups. Included end-user
support covers normal business hours, 9:00am - 5:00pm central time.
Email technical questions to help@seftongroup.com
Phone a techical support respresentative direct at 708-329-3010 or toll free 800-773-3644, extension 3010.
Extended Technical Support
Round the clock, 24x7, end-user support is available. If your contract includes
extended support coverage then login to access your special support access numbers.
Training
OPS applications are very intuitive and easy to use. If your user's have ever ordered
anything on they will be comfortable using OPS. We can also provide custom on-site
or web-based training programs addressed to the specific needs of your user's. Web
programs can be live, or archived into a library of resources available to end users
by simply clicking on the OPS help button. Contact
Sefton for information on custom training options for your company.